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Frequently Asked Questions
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How does the Switch rental process work?You choose your dates and package, we deliver and set up the console, and you pay when we pick it up after your rental period.
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What’s included with my rental?All rentals include the Nintendo Switch 2 console, controllers, cables, and your selected games or bundle options.
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Can I choose which games come with the rental?Yes! You can select from our available game library when you book your rental.
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Do you deliver and set up the console?Absolutely. We deliver to your location, handle setup, and make sure everything is ready for you to play.
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Where do you deliver?We deliver within [your service area/city/region]. Contact us to confirm if we serve your location.
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How do I pay for my rental?Payment is made securely at the time of pickup, after your rental period ends.
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What if something gets damaged or stops working?Contact us right away if there are any issues. We offer support and can provide repair or replacement options as needed.
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Can I extend my rental period?Yes, just let us know before your scheduled pickup and we’ll do our best to accommodate your request.
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Do I need to be home for delivery and pickup?Yes, an adult must be present for both delivery and pickup to ensure everything is set up and returned properly.
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Is there a security deposit required?Yes, a security deposit is required before the setup, which is returned promptly after pick-up & inspection on site.
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Are your rentals sanitized between uses?Yes, all equipment is thoroughly cleaned and sanitized before each rental for your safety.
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What happens if I return the console late?Late returns may incur an additional fee. Please contact us if you need to adjust your return time.
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What is your cancellation policy?You can cancel up to 48 hours before your rental for a full refund. See our terms for details.
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