Question 1

How does the Switch rental process work?

Accepted Answer

You choose your dates and package, we deliver and set up the console, and you pay when we pick it up after your rental period.

Question 2

What’s included with my rental?

Accepted Answer

All rentals include the a Nintendo Switch console, controllers, cables, and your selected games or bundle options.

Question 3

Can I choose which games come with the rental?

Accepted Answer

Yes! You can select from our available game library when you book your rental.

Question 4

Do you deliver and set up the console?

Accepted Answer

Absolutely. We deliver to your location, handle setup, and make sure everything is ready for you to play.

Question 5

Where do you deliver?

Accepted Answer

We deliver within [your service area/city/region]. Contact us to confirm if we serve your location.

Question 6

How do I pay for my rental?

Accepted Answer

Payment is made securely at the time of pickup, after your rental period ends.

Question 7

What if something gets damaged or stops working?

Accepted Answer

Contact us right away if there are any issues. We offer support and can provide repair or replacement options as needed.

Question 8

Can I extend my rental period?

Accepted Answer

Yes, just let us know before your scheduled pickup and we’ll do our best to accommodate your request.

Question 9

Do I need to be home for delivery and pickup?

Accepted Answer

Yes, an adult must be present for both delivery and pickup to ensure everything is set up and returned properly.

Question 10

Is there a security deposit required?

Accepted Answer

Yes, a security deposit is required before the setup, which is returned promptly after pick-up & inspection on site.

Question 11

Are your rentals sanitized between uses?

Accepted Answer

Yes, all equipment is thoroughly cleaned and sanitized before each rental for your safety.

Question 12

What happens if I return the console late?

Accepted Answer

Late returns may incur an additional fee. Please contact us if you need to adjust your return time.

Question 13

What is your cancellation policy?

Accepted Answer

You can cancel up to 48 hours before your rental for a full refund. See our terms for details.

Frequently Asked Questions

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